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Team Conflict

Success through difficult situations

  • How do partners become enemies?
  • How a team can recognise and overcome conflicts
  • Become professionals in conflict moderation and mediation

Content and Topics

Increasing heterogeneity and pace in the past decades have strongly raised the potential for conflicts in organisations/companies. Thus, the ability to deal with conflict and conflict management are becoming key competences for employees, executives and teams, to ensure successfull cooperation and increasing productivity. This seminar will impart the necessary strategies and tools. You will be able to recognise conflicts and analyse them. Typical progressions and insight into the dynamics of conflicts enable the participants to utilise various strategies to handle conflicts: 

  • Conflict definition
  • Cause for conflicts – Conflict potential
  • Repercussions of conflicts
  • How do conflicts develop? – Conflict dynamics
  • Overcoming conflicts – How are conflicts resolved?
  • Neuwaldegger Modell resp. Glasl Eskalationsmodell
  • Work on real life examples


  • Interactive lecture
  • Topic related keynotes
  • Moderated groupdiscussions 
  • Partner and group exercises
  • Individual quality work on self-concept and self-reflection
  • Action-oriented, practical leadership experiences
  • Evaluation/ Reflection
  • Eden helps to transfer discovered knowledge to ensure sustainability in everyday professional practice

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“The healthy conflict culture especially stayed with me after the seminar. I am no longer avoiding conflicts as I did before. The moderation topic was very interesting as well.“

Susan Müller, Area Manager at Seifersbacher Land AG, Rossau Germany

Best Practice

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