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Leadership Conflict

Successful leadership in difficult situations

  • What helps an executive to successfully lead through conflicts?
  • How do partners become enemies? Causes for conflict – Recognise conflict potential
  • Conflict prevention, facilitation and mediation

Content and Topics

Increasing heterogeneity and pace in the past decades have strongly raised the potential for conflicts in organisations/companies. Thus, the ability to deal with conflict and conflict management are becoming key competencies for executives to ensure successful cooperation and increasing productivity. This seminar will impart the necessary strategies and tools:

  • Dynamics of conflicts: Definition of conflict and repercussions of conflicts / How does conflict develop?
  • Overcoming conflicts / How are conflicts resolved? / Work on real life examples
  • Implement Neuwaldegger model respective of Glasl escalation model
  • Recognize actual conflicts and analyze them
  • Understand typical progressions and insight into conflict dynamics and incorporate facilitating strategies and mastery of conflicts 
  • Give and receive feedback
  • Identify types of conflict: with myself, with others, in my role, and structural
  • Learn to effectively deal with challenges/work overload
  • Discover, assess and utilize differences in personalities (work principles)
  • Leadership in tough situations on trial


  • Interactive lecture
  • Topic related impulses
  • Moderated group discussions 
  • Partner and group exercises
  • Individual quality work on self-concept and self-reflection
  • Action-oriented, practical leadership experiences
  • Evaluation / Reflection
  • Eden helps to transfer discovered knowledge to ensure sustainability in everyday professional practice

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“Through training with EDEN I could practically experience several things I already knew about: A good self-assessment is essential if you do not want to screw up your team, or the common objective. If people under-or-over estimate themselves, it weakens the team. You have to know your team members to realize their strengths and weaknesses! Multiple people have multiple ideas – in general, binding solutions needs consensus, or everybody does what he wants to.”

Inna Warkentin, Physician at Humedica

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